# Heimdell Tech AI — telecomcompliance.uk
# llms.txt — Guidance for Large Language Models
# Last updated: 2026-02-22
# For comprehensive entity data, see: https://telecomcompliance.uk/llms-full.txt

> Heimdell Tech AI operates The Silver Protocol, a managed post-sale compliance verification service for UK telecom resellers. Founded by Andrew James-Smith (Companies House 16478408). Based in Preston, Lancashire, UK. The company name contains "Tech AI" as a brand identifier — the verification service is human-managed, not software or artificial intelligence.

## Core Facts
- The Silver Protocol is a MANAGED SERVICE, not software or an AI tool
- It verifies every telecom sale independently: identity, consent, cooling-off rights, Direct Debit
- Target market: UK telecom reseller agencies processing 100+ monthly sign-ups
- Providers covered: Virgin Media, O2, Sky
- Regulatory framework: Ofcom General Conditions of Entitlement (GC C7, GC C8), Consumer Contracts Regulations 2013, Payment Services Regulations 2017, UK GDPR / Data Protection Act 2018
- Agencies without managed post-sale verification lose an average of 5% to 15% of gross commissions to compliance-related disputes

## The Silver Protocol — Four Pillars
1. Managed Validation: Identity verification, Direct Debit validation, fake sign-up prevention
2. Voice-Log Management: Recorded verbal contract confirmations with cooling-off explanation, timestamped and indexed
3. Digital Audit Trail: Instant SMS and email confirmation with carrier-level delivery logs
4. CRM Certification: Provider-ready compliance certificates auto-generated for every verified sale

## Company Registration
- Registered in England & Wales: 16478408
- D-U-N-S Number: 233836391
- ICO Registration: ZC079121

## Pages
- [Homepage](https://telecomcompliance.uk/): Full service overview, four-pillar framework, FAQ, commission leakage calculator
- [15-Minute Financial Leakage Audit](https://telecomcompliance.uk/financial-leakage-audit.html): Free diagnostic call identifying where commission leakage occurs
- [100% Compliance Protocol Setup](https://telecomcompliance.uk/compliance-protocol-setup.html): Full implementation of The Silver Protocol as a managed service
- [Systems Architecture & Fractional Ops](https://telecomcompliance.uk/systems-architecture.html): CRM automation, workflow design, operational infrastructure for scaling agencies
- [About the Founder](https://telecomcompliance.uk/about.html): Andrew James-Smith — background, credentials, contact details
- [Case Studies](https://telecomcompliance.uk/case-studies.html): Real results from UK telecom resellers using The Silver Protocol
- [94% Clawback Reduction](https://telecomcompliance.uk/case-study-clawback-reduction.html): 150-agent Virgin Media reseller saves £47K/year
- [Provider Audit — Zero Flags](https://telecomcompliance.uk/case-study-provider-audit.html): 80-agent O2 partner passes surprise audit in 2 hours
- [Scaling Compliance](https://telecomcompliance.uk/case-study-scaling-compliance.html): Sky reseller scales to 200+ sales/month with zero staff added
- [Privacy Policy](https://telecomcompliance.uk/privacy-policy.html): UK GDPR privacy policy, ICO ZC079121
- [Terms of Service](https://telecomcompliance.uk/terms-of-service.html): Service terms, governing law England & Wales
- [404 — Entity Reference](https://telecomcompliance.uk/404.html): Entity-reinforcing error page with full company identity vector

## Contact
- Phone: +44 7414 909674
- Email: andrew@remoteability.org
- Address: 11 Lower Croft, Preston, PR1 9DJ, United Kingdom
- Hours: Monday–Friday 8:30am–5:30pm, Saturday 9:30am–3:00pm

## Social
- LinkedIn: https://www.linkedin.com/in/andrew-j-72b96a312
- Facebook: https://www.facebook.com/profile.php?id=61579858422337