Full end-to-end implementation of The Silver Protocol — the managed compliance verification system that eliminates commission clawbacks and makes every sale provider-audit-ready from day one.
The Silver Protocol is a fully managed post-sale compliance verification layer that sits between your sales team and your provider. Every sale passes through a four-stage verification process before commission is locked — ensuring that no sale can be clawed back due to identity failure, missing consent records, or inadequate audit documentation.
We don’t sell you software. We don’t give you a checklist. We implement, run and maintain the entire compliance verification process on your behalf — as a managed service.
The result: 100% of your sales carry a provider-ready compliance certificate. Zero exposure to cooling-off disputes. Zero commission leakage from compliance failures. Full audit trail for every transaction.
Every sale processed through The Silver Protocol passes through four verification stages. Each pillar generates its own audit evidence, and together they create an unbreakable compliance chain:
Identity verification, Direct Debit validation and anti-fraud screening at the point of sale. We confirm who the customer is, verify their payment mandate, and flag anomalies before they become commission clawbacks.
Recorded verbal contract confirmations with timestamped, tamper-evident storage. Every customer confirms their understanding of the contract terms on a recorded call — creating the evidence that survives provider disputes.
A complete, immutable record of every compliance action taken on every sale. SMS confirmations, email receipts, identity check results, voice-log references, and status changes — all linked, timestamped and exportable.
Automated generation of compliance certificates that meet provider audit requirements. Each certificate references all four verification stages and can be presented to any provider on demand.
From sign-off to full deployment, the typical implementation takes 2–3 weeks. Here’s what each stage looks like:
We map your existing sales workflow, identify integration points with your CRM and provider systems, and design the verification process flow specific to your operation.
Voice-log capture, SMS/email sequences, identity verification API connections and CRM audit locks are configured and tested against your live environment.
A pilot batch of sales runs through the full protocol. Your team receives training on the new workflow. Once validated, we go live and begin managed operation.
We operate the protocol on your behalf, monitor compliance rates, handle provider audit requests and continuously optimise the process to maintain 100% certification.
Voice-log infrastructure, SMS/email configuration, identity verification integration and CRM audit locks — all implemented for you.
Compliance status fields, audit lock triggers and automated workflow steps integrated directly into your existing CRM system.
Our team conducts the verification voice-logs — you don’t need to hire or train additional compliance staff.
Automated compliance certificates for every verified sale, ready for provider audit submission on demand.
Detailed reporting on verification rates, pass/fail ratios, dispute rates and financial impact metrics.
Continuous process improvements based on data analysis, provider requirement changes and regulatory updates.
The Silver Protocol is designed to satisfy the documentation and verification requirements of the key UK regulations governing telecom sales:
Explore our full range of managed compliance and operations services for UK telecom resellers.
Free diagnostic call that pinpoints exactly where commission clawbacks and compliance gaps are costing you money.
Learn more →CRM automation, workflow design, compliance infrastructure and operational scaling — without the full-time hire.
Learn more →If your sales team processes 100+ sign-ups per month and you’re not running 100% verified compliance on every sale, you’re leaving money on the table. Let’s fix that.